Privacy Policy

1. Who this policy applies to

This policy applies to visitors of the hard-gym.com website and to people who submit a request through the contact form or the training consultation form on the /services page. It also applies to club members whose data is stored to manage their membership card and training schedule.

The data controller is Hard Gym, a fitness club located at Грузия, Кобулети, просп. Агмашенебели, 251. This is a small local business, not a chain or a corporation — your data is handled by the club's own staff, not by a separate data-processing department.

2. What data we collect

• Name — so we know who we're talking to and can address you correctly.
• Phone number — to contact you about your request, confirm a booking, or send a reminder.
• Email address — for written correspondence, if you leave one in a form.
• Message text — whatever you write in the contact or consultation form (e.g. your training goals or questions).
• For members: membership card details, visit history and training schedule, needed to run the club and honor your subscription.

3. Why we collect it

We use your data only to run the club and communicate with you:

• to reply to your request or question,
• to book you for a trial session or a personal training, and remind you about it,
• to manage your club card, visits and training schedule if you become a member,
• to send you important updates about your booking or membership (not marketing spam).

4. How we store your data

Data submitted through the website forms is stored on our hosting provider's servers with reasonable technical safeguards (restricted access, secure connections). Data is kept only as long as needed for the purpose it was collected for — for example, a one-off consultation request is kept for a limited period, while membership records are kept for the duration of your membership plus a reasonable period afterwards.

We do not sell, rent or trade your personal data to third parties. We may share data with service providers strictly necessary to operate the club (e.g. hosting, messaging services such as WhatsApp/Telegram, if you choose to contact us that way), and only to the extent needed to provide the service.

5. Your rights

You can at any time:

• ask what data we hold about you,
• ask us to correct inaccurate data,
• ask us to delete your data, unless we're required to keep it (e.g. active membership records),
• withdraw your consent to be contacted.

6. How to reach us

To exercise any of these rights, contact us at 5915261@gmail.com or by phone at +995 577 64 04 84. We will respond within a reasonable time, typically within a few business days.